๐๐ฎ๐ป๐๐๐ฎ๐ณ๐ฎยฎ๏ธ โ Delivery & Return Policy
At ๐๐ฎ๐ป๐๐๐ฎ๐ณ๐ฎยฎ๏ธ, we are committed to providing a seamless shopping experience with reliable shipping and hassle-free returns. Our policies ensure that customers receive their premium mobile accessories safely and on time, while also offering a convenient return process if needed.
๐ฆ Delivery Policy
1. Shipping Options & Timeframes
We offer fast and secure shipping worldwide with multiple delivery options:
- Standard Shipping: Estimated 5-10 business days
- Express Shipping: Estimated 2-5 business days for quicker delivery
- Same-Day or Next-Day Delivery: Available in select locations
โ Tracking Available: Every order comes with a tracking number for real-time shipment updates.
โ Secure Packaging: All products are packed with care to prevent damage during transit.
2. Shipping Costs
- Standard Shipping on orders above a certain value (depends on location).
- Express shipping rates vary based on destination and service provider.
3. International Shipping
- We deliver to most Nationwide .
- Customs duties or import taxes (if applicable) are the responsibility of the customer.
๐ Return & Exchange Policy
1. Eligibility for Returns
If you’re not completely satisfied with your purchase, you may return it within 7-30 days, depending on the product category:
โ Unopened & Unused Products: Eligible for a full refund or exchange within 30 days.
โ Defective or Damaged Products: Eligible for a replacement or refund within 7 days of delivery.
โ Incorrect Items: If you receive the wrong item, we will arrange for a replacement at no additional cost.
2. Conditions for Returns
- Items must be unused, in original packaging, and include all accessories.
- Proof of purchase (order number or receipt) is required.
- Certain customized or personalized items may not be eligible for returns unless defective.
3. Refund Process
- Once the return is approved, refunds are issued to the original payment method within 5-10 business days.
- If exchanging, the replacement product will be shipped as soon as the return is processed.
4. How to Initiate a Return
- Contact Us: Email our support team at kansuafa.shop@outlook.com with your order details.
- Receive Instructions: Our team will guide you through the return shipping process.
- Ship the Product: Send the product back using a trackable shipping method.
- Get Your Refund/Replacement: Once received, we will process the return and issue a refund or send a replacement.
๐ฌ Need Help?
For any delivery or return-related inquiries, feel free to reach out to our customer support team:
๐ง Email: support@kansuafa.com
๐ Phone: +44 7907 685911
๐ Visit: www.kansuafa.com
โจ ๐๐ฎ๐ป๐๐๐ฎ๐ณ๐ฎยฎ๏ธ โ Premium Quality, Seamless Service.