๐—ž๐—ฎ๐—ป๐˜€๐˜‚๐—ฎ๐—ณ๐—ฎยฎ๏ธ โ€“ Delivery & Return Policy

At ๐—ž๐—ฎ๐—ป๐˜€๐˜‚๐—ฎ๐—ณ๐—ฎยฎ๏ธ, we are committed to providing a seamless shopping experience with reliable shipping and hassle-free returns. Our policies ensure that customers receive their premium mobile accessories safely and on time, while also offering a convenient return process if needed.


๐Ÿ“ฆ Delivery Policy

1. Shipping Options & Timeframes

We offer fast and secure shipping worldwide with multiple delivery options:

  • Standard Shipping: Estimated 5-10 business days
  • Express Shipping: Estimated 2-5 business days for quicker delivery
  • Same-Day or Next-Day Delivery: Available in select locations

โœ” Tracking Available: Every order comes with a tracking number for real-time shipment updates.
โœ” Secure Packaging: All products are packed with care to prevent damage during transit.

2. Shipping Costs

  • Standard Shipping on orders above a certain value (depends on location).
  • Express shipping rates vary based on destination and service provider.

3. International Shipping

  • We deliver to most Nationwide .
  • Customs duties or import taxes (if applicable) are the responsibility of the customer.

๐Ÿ”„ Return & Exchange Policy

1. Eligibility for Returns

If you’re not completely satisfied with your purchase, you may return it within 7-30 days, depending on the product category:
โœ” Unopened & Unused Products: Eligible for a full refund or exchange within 30 days.
โœ” Defective or Damaged Products: Eligible for a replacement or refund within 7 days of delivery.
โœ” Incorrect Items: If you receive the wrong item, we will arrange for a replacement at no additional cost.

2. Conditions for Returns

  • Items must be unused, in original packaging, and include all accessories.
  • Proof of purchase (order number or receipt) is required.
  • Certain customized or personalized items may not be eligible for returns unless defective.

3. Refund Process

  • Once the return is approved, refunds are issued to the original payment method within 5-10 business days.
  • If exchanging, the replacement product will be shipped as soon as the return is processed.

4. How to Initiate a Return

  1. Contact Us: Email our support team at kansuafa.shop@outlook.com with your order details.
  2. Receive Instructions: Our team will guide you through the return shipping process.
  3. Ship the Product: Send the product back using a trackable shipping method.
  4. Get Your Refund/Replacement: Once received, we will process the return and issue a refund or send a replacement.

๐Ÿ’ฌ Need Help?

For any delivery or return-related inquiries, feel free to reach out to our customer support team:
๐Ÿ“ง Email: support@kansuafa.com
๐Ÿ“ž Phone: +44 7907 685911
๐ŸŒ Visit: www.kansuafa.com

โœจ ๐—ž๐—ฎ๐—ป๐˜€๐˜‚๐—ฎ๐—ณ๐—ฎยฎ๏ธ โ€“ Premium Quality, Seamless Service.